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Legal Documents

Find here all the legal documents in force on the Hello Mira platform. These documents govern your use of our services and the protection of your rights.

Terms of Use

The Terms of Use define the rules for using the Hello Mira platform: account creation, access to services, intellectual property, responsibilities of each party and termination conditions. They apply to all users upon registration.

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Privacy Policy

This policy describes how Hello Mira collects, uses, stores and protects your personal data in accordance with GDPR (EU Regulation 2016/679). It details your rights (access, rectification, deletion, portability) and the security measures implemented.

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AI Policy

In compliance with the AI Act (EU Regulation 2024/1689), this document informs you about the use of artificial intelligence systems on the platform: Mira Brain, Mira Agents, document analysis and automated moderation. It specifies the purposes, risk level and your rights.

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Terms of Sale — Mira Pass

The Mira Pass terms of sale cover subscription, renewal, pricing (including Early Bird offers and Founder status), the 14-day withdrawal right, payment methods via Stripe and the consequences of non-renewal on access to premium services.

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Terms of Sale — Mira Trips

The Mira Trips terms of sale govern booking and delivery of package travel: pre-sale phase (Priority Reservation Vouchers), installment payments, cancellation policy with penalty schedule, insurance, organiser liability and mediation in case of disputes.

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